Powernode 2i connection

Answered

Bram van den Broecke

• April 27, 2022 06:18

I have a powernode 2i connected to wifi network (strong signal) and connected to tv via ARC. This morning ( and also various times before) app cannot find the player. When i switch on tv sound is coming via powernode, when i start spotify the powernode appears. 

Why is so many times the player invisible in the app? This is extremely annoying, i want to listen to a radio station and I don't want to reset my netwerk all the time. What can be done?

The app is on my Samsung S20, completely updated.

Thx Bram

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• Official comment

  

  Tony W.

  Product Support Manager

  • April 27, 2022 13:06

  Hi Bram

  I am escalating your issue to our Support Crew - they will want some more details about your local network infrastructure. They will be in touch via e-mail for some 1:1 troubleshooting.
• 

  Bram van den Broecke

  • April 27, 2022 19:57

  Ok thx Tony

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