Cannot connect to Bluesound

Answered

David Buckton

• April 25, 2022 10:03

Hello I have been using Bluesound player connected to my hi fi system for about  a year and a half without any problems .Until Now
 I connect with my iPad and iPhone my iPad pad says it’s connected to player but I cannot access anything I’m just going around in circles can’t acces my music options just says queued can’t access radio don’t know what to do

 

 

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• Official comment

  

  Tony W.

  Product Support Manager

  • April 25, 2022 13:18

  Hi David

  Sounds like a caching error on your router's internal table - this is not uncommon in many Internet Service Provided stock routers.

  Reboot your router - wait 5 minutes - reboot your networking devices including your Bluesound Player and toggle airplane mode on your phone or tablet. Relaunch the App.

  If problems persist - please e-mail us at support@bluesound.com so we may take a closer look.
• 

  David Buckton

  • April 25, 2022 10:05

  And I cannot access any thing through my phone will or connect in my phone settings all very frustrating 

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