Node device not listed as Tidal Connect Player

Answered

Nebojsa Dinic

• April 14, 2022 22:06

Hi!

I am having issues with Tidal Connect on Node (latest N130 2021 model). The Node is running latest version 3.16.7 using wired network and I have Android Tidal clients on many devices and none of them have the Node among available players, regardles of network connection (wired or wireless). I saw several threads addressing the same issue and I tried all suggested actions (rename the player, reboot, reinstall Tidal, checked the network...), but nothing helped for good. It runs for a while and disapears from available devices.

Spotify Connect works flawlessly and Tidal app from Blusound App also works fine. 

I opened several support tickets on both Bluesound and Tidal and had communicated with them over mail, but no luck, at least no stable and permanent solution.

My router is Asus RT-AC88U, but I set everything as support recommended to set.

Any ideas? 

It is just dissapointing that I got rid of Raspberry Pi over this because of stability and support!

Nebojsa

 

 

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • April 18, 2022 12:30

  Hi Nebojsa,
  
  I am escalating your support ticket to our support team. Thank you for your continued patience.
  
  Thank for living HiFi!

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