Playback interrupted and errors

Answered

Comments

3 comments

  • Official comment
    Mark T.
    Sr. Support Crew Member

    Hi Kris,

    Support Crew will need to take a closer look. Please select Help, Send Support Request in the BluOS App. In the brief description field please enter exactly as typed the following string (lowercase and with the underscores);

    _alldiscovered_ 

    This will send us the log files to all your players so we can check if there is a buffering or timing error.

  • Kris Broodcoorens

    I did as requested. No answer untill know. Problem persists.

    0
  • Mark T.
    Sr. Support Crew Member

    I'm escalating your support ticket to our support team as we have not seen a support ticket from you yet.

    0

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