TV suddenly disappear from the BlueOS app

Answered

Gonny Pieters

• March 28, 2022 15:50

TV suddenly disappear from the menu in the BlueOS app, so now I have to listen to TV through those speakers of the TV....... That is not funny!

Listen to music (Spotify and 'Tune In' is no problem.

How can I get TV added back in the menu? All settings of the TV and digital receiver have been checked, these are all correct.

0

• Official comment

  

  Tony W.

  Product Support Manager

  • March 28, 2022 17:19

  Hi Gonny

  Check your cables are snug and tight - HDMI cables should be pushed all the way in, optical cables have an audible click. Restart your BluOS Player by selecting Help, Diagnostics. If problems persist or return, have our support crew check your event log by selecting Help, Send Support Request in the App.

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