Pulse plus sound bar w/sub and surrounds cutting out

Answered

Patrick Bennett

• March 26, 2022 16:40

The last few days either the surrounds or the sub has been losing connection to the home theater group.  Also the sound will just completely go out and I have to unplug and replug in soundbar to make it work again.  Sometimes just changing channel or pausing for a few seconds brings the sound back.  Not sure what the issue is?  Connected to an LG B6 Oled via optical as I thought part of the problem was the Arc on the B6.

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • March 28, 2022 12:30

  Hi Patrick,
  
  Please send a support request using the BluOS app, BluOS App >> Help >> Send Support Request.

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