Wired Node invisible to wireless app / Wireless node invisible to wired app

Answered

Kpmnd85

• March 24, 2022 14:38

First comment, I thought I would connect my Nodes via wired ethernet to get the best performance.   I have "fair" and "fair" wifi / wireless signals available to the two nodes.   Is "fair" wifi good enough or would being wired into gigabit ethernet be better for purposes of streaming?   If fair wireless is good enough then the rest of this post may not be needed.

I have two of the new Nodes a Mac and iPad.  With my Mac connected to eithernet, I can see the Nodes when they are "wired" but my ipad via wireless cannot see them.   If i disconnect the ethernet cable, I can see the Nodes on my iPad (wireless) but not the Mac (when wifi is turned off).    

It seems like the Nodes are treating the wired and wireless networks (I use Eero wireless devices) as separate networks yet other apps such as Airplay have no issue connecting my wireless phone to a wired receiving device.   Is there something I need to do with my network?

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• Official comment

  

  Tony W.

  Product Support Manager

  • March 24, 2022 15:47

  Sounds like a configuration problem in your EERO SSID (Network). Please review your EERO documentation to ensure your wireless network is not a guest network and part of your main home network. Our Support Crew can also provide some pointers at support@bluesound.com
• 

  Jay Gaumer

  • June 25, 2022 23:49

  I am having a similar issue. I do not have a guest network…. But the node will not work on a wired connection I can only get it to work wireless. Please help

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• 

  Mark T.

  Sr. Support Crew Member

  • June 27, 2022 12:16

  Hi Jay,
  
  Please send us support ticket either with using the BluOS app or by sending us email thru support@bluesound.com.

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