Blu OS connection to source

Steve Kopp

Hi, I have recently replaced my Sonos Connect with your Node 2 and unfortunately I hate it so far. I am rarely able to play music since my Blu OS controller (on iOS/iPhone) hardly connects to my source. It takes me multiple reboots of the whole digital chain for a still unpredictable behaviour/outcome and hours without sound. I use Deezer Hifi as a source and while the Blu OS detects the Node, the hour glass keeps spinning for hours and never connects to my Deezer account. Sonos was not perfect but I miss it and will get back to it if you guys can't find a solution to my issue. I have read all the related posts and am digital savvy and have tried it all. Please help, I am more than frustrated. Many thanks

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Comments

3 comments

Date Votes
  • Steve Kopp

    Worth to mention, I wrote : "while the Blu OS detects the Node"... this is also highly unpredictable... it also takes multiple reboots of everything in various orders for the app to finally find the node...

     

     

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  • Steve Kopp

    ... and I am talking about a full Wifi connection of the chain

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  • Mark T.
    Sr. Support Crew Member

    Hi Steve,

    I'm escalating your request to to our support team member. You should hear from us soon.

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