Blunode 2i cannot connect to any streaming

Miguel Leblanc1

• March 13, 2022 13:24
• Edited

 I can no longer access tidal, Radio paradise, tune in . I tried to see if there is an upgrade available and it is not allowing me to do that. Did several reboot, disconnecting power etc. Diagnostic say my wifi is excellent. Will a factory reset solve the issue ? If yes, how do you do one? I tried it a couple of times and the red light does not show up after 30-60 seconds, it is a solid blue dot. Seems like other people are having the same issue, Thank you, Miguel 

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • March 14, 2022 12:32

  Hi Miguel,
  
  Try restarting your complete network (modem/router, switch, and or extenders) and your Bluesound player/s and then try again.
  
  Here is a link on how to factory reset a Bluesound Player - https://support1.bluesound.com/hc/en-us/articles/200272046.
  
  If you are still having issues send us an email at support@bluesound.com. 

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