Was BluOS having trouble tonight,everything was super slow

Answered

Keith

• March 05, 2022 03:17

Tonight between 6:30-8:00 p.m. EST BluOS was super slow using Amazon and Radio Paradise,at least on my Windows laptop.

Did BluOS actually have trouble at that time,or do I need to look at something on my end.

Clicking on a different song or artist took sometimes 15 seconds.....do I need to do a reboot or something or is it an issue on BluOS end? Thanks.Keith

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• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • March 07, 2022 15:07

  Hi,

  If you are still experiencing issues, start by rebooting your entire networking environment and you Bluesound devices. If issue persists, send support request using the BluOS app, BluOS App >> Help >> Send Support Request.
• 

  Keith

  • March 07, 2022 15:35

  How do I 'reboot' not reset my NODE?Thanks,Keith

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• 

  Mark T.

  Sr. Support Crew Member

  • March 07, 2022 15:37

  In the BluOS app, BluOS app >> Help >> Diagnostics >> Reboot

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• 

  Keith

  • March 07, 2022 22:18

  Thanks!

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