NAD C700 not available for fix groups (with Flex 2i)

Answered

chris S

• March 01, 2022 08:59

I have recently bought a Pulse Flex 2i and love grouping it with my NAD C700 to extend the sound from the living room to the kitchen. Normal on the fly grouping works like a charm, but I would really like to store that group. However, when trying to create a fixed multi-player group, only the Flex 2i is listed for selection, the C700 is missing. I tried that several times with different configurations i.e. which of the two is currently selected, also while having them grouped on the fly, but then no player shows up in the list.

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• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • March 01, 2022 14:21

  Hi,
  
  Please send a support request using the BluOS app for us to review your diagnostic log file/s. 
  
  BluOS app >> Help >> Send Support request.
• 

  chris S

  • March 02, 2022 09:53

  Hi Mark,

   

  Ok, I did that. Thanks.

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• 

  chris S

  • April 02, 2022 08:00

  A short feedback on this: First the support could not verify the problem, bzt after some back and forth it turned out, that it works fine on BluOS (which the support crew used), but not on Android. So this is confirmed: no NAD C700 available when trying to create fixed groups on Android. However, once you do the setup on iOS the fixed group with the NAD is also available on Android and it works

  It is unclear when this will be fixed.

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