Album Art Not Updating to the bluesound app.

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5 comments

  • Mark T.
    Sr. Support Crew Member

    Hi Larry,

    Your issue was escalated to our Support Crew for a more detailed response 1:1 via e-mail. We are running slightly behind so do apologize for the delay. You should have received an email with a support request number as this posting sight is for level 1 triage.

    Thanks for your patience and understanding.

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  • Larry

    Alain… I have no idea how to find out if there is a cover.JPEG present in the folder. How do I do that? Much appreciated.

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  • Larry

    Alain... You are correct. the old album art was still in the album's folder...

    DUH. All I had to do was open the album's folder! I could see the "folder.jpeg" file was the old album cover. I deleted it, then copied the correct album cover to the album's folder renaming it "folder.jpeg". I then used the bluesound app's reindex, then "reload album art" and that did the trick!

    Thank you so very much.

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  • Larry

    Mark T... Note my message to Alain. Problem solved! Thanks!

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  • Larry

    Interesting that you do not have any .jpeg in the album's folder, only embedded in the metadata. I'm going to stick with my method of deleting the old .jpeg from the folder and copying the new one into it; since that works for me! And I don't have to get the metadata editor involved at all to do this.

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