Album Art Not Updating to the bluesound app.

Answered

Larry

• February 28, 2022 18:38

I have a Vault 2i and I’m using MP3tag for the Mac to change some of the album art on albums that have the wrong cover art for an album. I bring the album into the MP3tap program, delete the original album art, then update the new album art (all .jpeg files within the size constraints) to the album. All looks fine. I then open the bluesound app then I go to “setting” then “reload artwork”. The old album art still appears; not the new art. I tried Rebuilding the Index then “reload artwork” but that still doesn’t work. I go back to MP3tag and check to see the album art for the album in question. It contains the new art; not the old. NOTE: If the album never contained album art, and I ADD it thru MP3tag, it updates fine on the bluesound app. The problem only occurs when I need to change the artwork. Any help with this would be most appreciated.

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  Mark T.

  Sr. Support Crew Member

  • March 01, 2022 14:16

  Hi Larry,

  Your issue was escalated to our Support Crew for a more detailed response 1:1 via e-mail. We are running slightly behind so do apologize for the delay. You should have received an email with a support request number as this posting sight is for level 1 triage.

  Thanks for your patience and understanding.

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  Larry

  • March 01, 2022 15:02

  Alain… I have no idea how to find out if there is a cover.JPEG present in the folder. How do I do that? Much appreciated.

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  Larry

  • March 01, 2022 15:53

  Alain... You are correct. the old album art was still in the album's folder...

  DUH. All I had to do was open the album's folder! I could see the "folder.jpeg" file was the old album cover. I deleted it, then copied the correct album cover to the album's folder renaming it "folder.jpeg". I then used the bluesound app's reindex, then "reload album art" and that did the trick!

  Thank you so very much.

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  Larry

  • March 01, 2022 15:54

  Mark T... Note my message to Alain. Problem solved! Thanks!

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  Larry

  • March 01, 2022 16:53

  Interesting that you do not have any .jpeg in the album's folder, only embedded in the metadata. I'm going to stick with my method of deleting the old .jpeg from the folder and copying the new one into it; since that works for me! And I don't have to get the metadata editor involved at all to do this.

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