Amazon Music JAPAN login

Answered

Gen Kanai

• February 26, 2022 13:57

I am a new Node owner in Japan. I'm trying to login to Amazon Music and the BluOS app sends me to Amazon.com US when I want to log into Amazon Music JAPAN. Where is the setting where I can change this? Why does the app default to .com when the user is NOT in the US?

I'm pretty frustrated with this device and it has not yet played any music for me 24 hours after trying to use it.

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• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • February 28, 2022 14:59

  Hi Gen,

  We have seen similar cases like yours with our friends based in Japan. Please reach out to Amazon Support to get your Amazon account sorted out.
• 

  Gen Kanai

  • March 01, 2022 02:15

  Hello Mark- this is not an Amazon issue. Amazon has multiple music services. The one in Japan is not the same as the one in the US. The BluOS app only allows login via Amazon.com. I need the app to enable the user to select other Amazon Music regions, like Japan. Or enable the user to change the login url to Amazon Music Japan's login.

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  Gen Kanai

  • March 01, 2022 23:59

  Mark- does BluOS support any other Amazon Music region other than the US region? If so how do users login to a non-US Amazon Music  account?

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• 

  Tony W.

  Product Support Manager

  • March 07, 2022 14:43

  A full list of available Services can be found here; https://support.bluos.net/hc/en-us/articles/360000199908

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