Update stopped node from working

Answered

Ken Irvine

• November 07, 2026 21:22

I updated the latest firmware version and I do see my albums when I hit play. I get an error 500.

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • November 09, 2026 15:00
  • Edited

  Hi Ken,

  Could you please send us a support request through the BluOS app by navigating to BluOS > Help > Send Support Request?

  This will automatically include diagnostic logs from your player, allowing our Support Crew to investigate the Error 500 issue further.

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