NODE (N130) - Fixed volume won't stay

Answered

Tom899

• February 23, 2022 13:10
• Edited

I have a two week old NODE N130. I'm outputting to an external DAC, a Danafrips Ares II using USB. The NODE is on the latest firmware, and sounding fine.

It seems, on a new day when I go into settings, it's back on variable volume. I have to hit the reset icon to get at the fixed volume, to again reset back to fixed. Is there a way to make the fixed volume stick or permanent? I am never going to need variable volume for my setup. Maybe I'm missing something?

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• Official comment

  

  Tony W.

  Product Support Manager

  • February 23, 2022 13:54

  Please contact your 3rd party DAC manufacturer to resolve this issue. The 3rd party DAC has a DDC process and is reporting back via USB to the NODE to allow for volume control.
• 

  Tom899

  • February 23, 2022 14:33

  Thanks Tony, I just sent Alvin Chee, owner of Vinshine Audio the information. I will report back.

  Thanks,

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• 

  Tom899

  • February 24, 2022 12:22

  Tony, I heard back from Alvin (response below). It looks like, unless there's something we can change in the NODE? I'm stuck with this happening. It's just an inconvenience, something I have to get used to, not a huge deal.

  Response from Alvin,

  "DENAFRIPS USB input volume control is fixed for bit perfect operation. It applies to all operating system, i.e. Linux, Mac, Windows, when the device is connected via USB cable to the DAC. The volume control will always be max. Can you try that?"

   

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• 

  Tony W.

  Product Support Manager

  • February 24, 2022 13:53

  Hi Tom

  Nope - I have spoken with our Product Development Team about this - unfortunately not... some other boutique DAC companies have since been able to resolve on their end.

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  Tom899

  • February 24, 2022 13:58

  No problem, just an inconvenience.

  Thanks,

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