Help me! My Bluesound Vault 500, alway to factory setting when i reboot device

Answered

Anh Hoang

• February 21, 2022 08:52

Help me! My Bluesound Vault 500, alway to factory setting when i reboot device or unplug dc power. It not save, clear all: name device, setting, song index...The error occurred when my device updated the BlueOS to 3.16.5. I tried downgrading the OS to 3.16.1 but it's still the same error!

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• Official comment

  

  Anh Hoang

  • February 22, 2022 02:29

  I tried to factory reset (hard reset) and it fixed the error!

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