Bluesound Node 2i -- problem with tone controls?

Answered

spellyny

• February 18, 2022 15:43
• Edited

When using the Android phone app, the volume output gets noticeably much louder when I turn the TONE CONTROLS on.  Both TREBLE and BASS are set to 0dB.  Is this normal?  Do I have a defective unit?  Thanks in advance!

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• Official comment

  

  Tony W.

  Product Support Manager

  • February 22, 2022 16:41

  You may notice a 6db drop in audio when enabling Tone Controls to make headroom for adjustments. Please see https://support.bluos.net/hc/en-us/articles/360000303168 for more details.

  When turning off tone controls the 6db Audio will be restored...

  If you are not seeing this, please select Help Send Support Request  in the BluOS App and our Support Crew can take a closer look...
• 

  spellyny

  • February 18, 2022 23:19

  PS:  when I toggle the TONE CONTROL on / off in the same exact way with my PowerNode 2i, the volume does not change.  Why does this inconsistency exist between the two units?

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• 

  spellyny

  • February 22, 2022 20:48
  • Edited

  Hi Tony....Thanks so much for the reply!  But I am experiencing the complete opposite of your response.  The volume goes UP significantly when I toggle "TONE CONTROLS" on.  Not DOWN as you assert. 

  Also, why does it only happen with my Node 2i and not my PowerNode 2i?

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• 

  spellyny

  • February 26, 2022 16:14

  Figured out the problem, just wanted to close the loop on this discussion.   Via its coax outputs, I had been running the Node 2i into an outboard DAC when this problem occurred. I now realize that Tone Control and crossover processing does not occur at the digital outputs, only at the analog outputs. When I use the Node's analog outputs, all works exactly as it should.

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