"Optical Input" doesn't appear in BluOS IOS app

Answered
Marc Lustig

I have connected the optical audio output of my TV to the optical input of the Bluenode 2i, but the "Optical Input" button doesn't appear in the BluOS app (IOS). No sound.

I verified that there is actually a signal coming from the TV.

What's going on here? Is the Bluenode broken or is it an issue with the app?

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Comments

13 comments

Date Votes
  • Official comment
    Bjørn Ulvik
    Hi-Res

    Most likely not a broken Node, and the app is only a "remote controller".

    Try a different cable.
    PCM output from your TV?
    Settings - Player - Customize Sources - Optical. Auto Sense toggle to On ?

  • Marc Lustig

    I tried another brand new cable.

    yes, Auto Sense is toggled ON.

     

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  • Bjørn Ulvik
    Hi-Res

    PCM output from your TV?

    Settings - Player - Customize Sources - Optical - Hide source toggled off?

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  • Marc Lustig

    Yes, I set the TV Digital Output to "PCM" but nothing is changing.

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  • Tony W.
    Product Support Manager

    Hi Marc

    If the cable has been replaced and the Optical to 3.5mm adaptor is secure yet problems persist, please select Help, Send Support Request in the App. Our Support Crew can help diagnose 1:1

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  • Marc Lustig

    I already opened a ticket 2 days ago but no answer so far.

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  • Anders

    Hi

    I have exactly the same problem. The optical source and analog is not visable in the app, made the selections / settings you recomends for TV and Node above.

    should I bring the node back to store for a check?

    kind regards / Anders

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  • Tony W.
    Product Support Manager

    Hi Anders

    If the cable has been replaced and the Optical to 3.5mm adaptor is secure yet problems persist, please select Help, Send Support Request in the App. Our Support Crew can help diagnose 1:1

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  • Peter CG Andersen
    • Edited

    @Tony W I have the same problem. All settings are as described above, but the optical icon does not appear for this tv in the app .  In my other home it works fine ( same phone and app)

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  • 20hz

    @Peter CGA

    I was experiencing exactly the same today after replacing an HDMI cable with an optical one. Turns out I had plugged the optical cable (with the adapter) into the identical-looking IR IN socket. No wonder it didn't work!

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  • Peter CG Andersen

    Thank you for your reply, highly appreciated. Hang on, that’s perhaps key? I only noticed one socket that fits the shape of the fiber? On the TV and the node, I’ll check!

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  • 20hz
    • Edited

    As far as the Node N130 is concerned, the optical toslink socket on the back of the unit carries audio OUT. You need to use the "mini jack to toslink adaptor" that came with the unit and use the combined optical in/analog in socket.

    See the Quick Start Guide for reference.

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  • Peter CG Andersen

    Of course! How stupid of me!

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