Soundbar+ no sound at all

Answered

Comments

6 comments

  • Official comment
    Tony W.
    Product Support Manager

    Hi Peter

    I have escalated your issue to our Support Crew for a closer look.

  • Bjørn Ulvik
    Hi-Res

    If your Soundbar can produce sound if you are trying one of the free "Music Services" (TuneIn or Radio Paradise), I would first check the audio output settings on the TV. PCM should work.
    If that doesn't work, maybe a cable issue.

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  • Peter Lucassen

    Hello Bjorn,

    Thank you for the reply

    It doesnt play annything not the optical hdmi Bluetooth or free radio services.

    Its just on with the blue led en no sound at all.

     

    0
  • Bjørn Ulvik
    Hi-Res

    Unplug your HDMI and/or optical, and then try one of the music services. If it's still mute, please make sure that the volume isn't turned all the way down.
    Also check the volume limits in "Settings - Audio - Volume limits (dB)".

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  • Peter Lucassen

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  • Peter Lucassen

    This is how everything is displayed (its in dutch) stil no sound at all

    even tested a iPod at the analog input.

    YouTube by Bluetooth.

    nothing seams to work

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