Connection issue after update (WiFi and BT)

Kamiel van Wijk

• January 28, 2022 10:19
• Edited

Hi, Yesterday i have updated my powernode 2 and now i can connect to it anymore. 

via wifi it starts for like 5 sec and then i loose connection. also via BT my app cant fined the player anymore. Very anoying as this isnt the first time this happens. it is not the wifi because all other divises work fine. 

please help me out. 

 

thanks, Kamiel 

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• Official comment

  

  Bjørn Ulvik

  Hi-Res

  • January 28, 2022 11:09

  Definitely a network issue. Reboot your router/wifi and see if that helps.
  
• 

  Valdas

  • February 11, 2022 20:57

  I may have a relevant issue here also.
  Since last update both of my Node2i devices are struggling to appear on bluos app or tidal connect. Or one appears when the other doesn't. However, when I go to reboot via bluos app both devices are available in that menu?

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• 

  Humphrey

  • February 19, 2022 22:43

  I have the exact same problem as Kamiel in the first post, after the update (which I only did to get rid of the notification at start-up), no more wifi-connection ! The player cannot be accessed via the app.When I plug in an ethernet cable the problem is solved.I hope you guys fix this problem ASAP with a new update because my device is nowhere near my router so basicly I can't use my Bluesound Node 2 anymore.

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• 

  Tony W.

  Product Support Manager

  • February 22, 2022 17:43

  Hi Humphrey - plugging in an ethernet cable made your Bluesound Player re-register a new IP address with your router as the network card being used is no longer the same - the official comment would still apply as a resolution for you as well.

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• 

  Humphrey

  • February 23, 2022 20:24

  Rebooting the modem/router didn't help for me. Ultimately I forced the app to close on my Samsung phone after that I started the app again and voila : everything worked flawlessly again, also on my other devices.

  1
• 

  Nikolay

  • January 20, 2024 18:16

  Still same problem. I have tried every single solution or instruction and nothing. Only Errors in app and nothing from the support.

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