3.16.5 Update break Vault2i
Hi,
I received the update on my vault 2i this afternoon.
After the upgrade I'm no more able to use my device either with Android APP 3.16.1
I can't connect to http://aaa.bbb.ccc.ddd
File share SMB is unusable
It seems vault is high usage :(
Can I rollback to older version or is it a know issue?
Thanks!
Yann
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Official comment
Power cycle you router, then the Vault. If this does not help try reseating the Ethernet cable at both ends (Vault and Router / switch)
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Hi,
Router switch & fiber reset
Same issues
Thanks0 -
Powercycle the Vault, then I would log a support ticket with Bluesound.
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Powercycle does not change anything.
I can't send the log as apps does not respond (timeout(
Thanks!0 -
Log a support call via email
https://support1.bluesound.com/hc/en-us/articles/217894298-Contact-Us
Worthwhile removing the power from the Vault for a good 5 minutes or longer whilst you wait for Bluesound to get back to you.
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Removing the power for 1+ hour did the trick!
Thanks a lot for your help
Cheers
Yann
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