Struggling to find players after the last update of the blueos app 3.16.1
Answered
Like the headline says ,have to open and close the app 3-4 times before the flex2i and my nad m32 shows up.
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Official comment
The issue you are seeing is not firmware related - it may however be caused by an error with the network device table of your router. A network power reset should resolve this.
- Turn off all players and other network-attached devices (laptops, tablets, and smartphones – Airplane mode can be enabled).
- Unplug any wireless extenders or repeaters you may have in your home.
- Unplug your router. Wait for 30 seconds and plugin again.
- Wait for 5 minutes (important – do NOT skip the wait time).
- Turn on all wireless extenders or repeaters and wait for 5 minutes. (Skip this step if you do not have an extender/repeater).
- Turn on all players and network-attached devices (laptops, tablets, and smartphones – Airplane mode needs to be disabled).
- Relaunch the BluOS App.
This will clear your network router's cached addresses.
Home network best practices with all IoT devices (not just Bluesound) suggest you should probably do this periodically. If you have more than 10-15 devices on your network (BluOS Players, Tablets, Smart TVs, Thermostats... it adds up).
If the problem persists or returns more often than once every other week or so, please e-mail us support@bluesound.com and tell us the following;- The make and model of your main network router
- If your router is provided by your Internet Service Provider, the ISP Name and your country or region
- If you have a wireless extender or bridge the Player is connected to, those devices' make and model number
- The make, model and operating system version of your smart device? This can be located by going to Settings > About on most phones or tablets.
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