Re: alternate formats (was: m4a playback skipping)

Answered

Andy Miller

• January 21, 2022 20:39

I did hear back from on the support request:

> ...we here in technical support are not provided a timeline on
> future development and releases so I can not say for certain
> when this update will become available.

> ...please note that this issue only occurs when the Bluesound
> Players are grouped together and playing Apple Lossless or .m4a
> music files.

So, in the meantime, while waiting for the bug fix, does anyone have an updated (and official) list of supported formats? I'm considering converting my files (~6,400 files) and I'd like to choose a format that is supported.

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• Official comment

  

  Tony W.

  Product Support Manager

  • January 21, 2022 21:21

  Hi Andy

  https://support.bluos.net/hc/en-us/articles/360000191327

  Also, note there is no gain in upsampling if you convert. This is true for any system - not just Bluesound. That being said - we will be sending out a software release to resolve the M4A issue very very soon as it is in QA testing phase now.
• 

  Andy Miller

  • January 21, 2022 22:25

  Thanks Tony.

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