USB connection problem

Answered

Eric Motts

• January 06, 2022 21:22

"manually select it under Settings, Audio in the BluOS App. When USB DAC is selected, all other outputs (Analog and Digital) are dormant." There are no manual settings in this menu or anywhere else I can find. I have an smsl m400 which states "searching" when I select USB input. Contrary to the instructions, the coax connection is still outputting sound. There are no "output" or "dac" settings in any of the menus except "mqa external dac" which I tried both ways. I tried cycling power on devices, plugging/unplugging cords. Please help, where are these secret menus and settings I keep hearing about?

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• Official comment

  

  Tony W.

  Product Support Manager

  • January 06, 2022 21:38

  Hi Eric

  Ensure your NODE N130 is on BluOS 3.16.3 in Help, About of the BluOS App and then try a different USB Cable. If problems persist, Help, Send Support Request in the BluOS App so our Support Crew can take a closer look.
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  Eric Motts

  • January 07, 2022 00:08

  It is that version. I wish I could show you a screenshot of the menu in the app because the settings described are not there. I will have order another cord before trying that. But what about the settings? There is no output setting etc.

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  Jippeer Jopper

  • January 08, 2022 16:30

  I have exactly the same problem, there is nowhere to select an output, only "MQA external DAC". I have tried all of the above, searched all through the apps on both my MacBook Pro, and on my Samsung S21 (android). Any idea's?

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  Jippeer Jopper

  • January 08, 2022 16:56

  I have a NODE 2021 N130 (just purchased) and the DAC is connected via USB, Coaxial works fine, I've tried disconnecting everything, and booting up with the USB cable already inserted, then booting up with no USB, and then inserting the USB. No luck. Also, there is still no way to select a DAC as an output. I followed the details in the post you mentioned, but there is no select output in Audio Settings.

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  Eric Motts

  • January 11, 2022 07:49

  I cycled through the inputs on my DAC and it suddenly started working. My DAC states mqa source and the Blue sound app says that it's connected to smsl external DAC. I'm not sure why it works now, but I'm not complaining (anymore). It seems like getting the devices to talk is obviously more complicated than connecting them with a cord. I recommend just playing around and maybe they'll start to talk.

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