USB connection problem

Answered
Eric Motts
"manually select it under Settings, Audio in the BluOS App. When USB DAC is selected, all other outputs (Analog and Digital) are dormant." There are no manual settings in this menu or anywhere else I can find. I have an smsl m400 which states "searching" when I select USB input. Contrary to the instructions, the coax connection is still outputting sound. There are no "output" or "dac" settings in any of the menus except "mqa external dac" which I tried both ways. I tried cycling power on devices, plugging/unplugging cords. Please help, where are these secret menus and settings I keep hearing about?
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Comments

8 comments

Date Votes
  • Official comment
    Tony W.
    Product Support Manager

    Hi Eric

    Ensure your NODE N130 is on BluOS 3.16.3 in Help, About of the BluOS App and then try a different USB Cable. If problems persist, Help, Send Support Request in the BluOS App so our Support Crew can take a closer look.

  • Eric Motts

    It is that version. I wish I could show you a screenshot of the menu in the app because the settings described are not there. I will have order another cord before trying that. But what about the settings? There is no output setting etc.

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  • Seppi Evans
    Hi-Res

    It’s automatic but you can select it…

    https://support1.bluesound.com/hc/en-us/articles/4417440985879-How-to-enable-USB-Audio-Out-on-NODE-N130-

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  • Jippeer Jopper

    I have exactly the same problem, there is nowhere to select an output, only "MQA external DAC". I have tried all of the above, searched all through the apps on both my MacBook Pro, and on my Samsung S21 (android). Any idea's?

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  • Seppi Evans
    Hi-Res
    • Edited

    ^^^
    The details are in the post above yours, you need a 2021 NODE and the DAC needs to be connected to USB.

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  • Jippeer Jopper

    I have a NODE 2021 N130 (just purchased) and the DAC is connected via USB, Coaxial works fine, I've tried disconnecting everything, and booting up with the USB cable already inserted, then booting up with no USB, and then inserting the USB. No luck. Also, there is still no way to select a DAC as an output. I followed the details in the post you mentioned, but there is no select output in Audio Settings.

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  • Seppi Evans
    Hi-Res
    • Edited

    Sounds like either the USB cable or the DAC as the NODE will automatically connect when it sees a DAC on the USB connection … but presume you have updated the firmware to 3.16.3 which is required?

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  • Eric Motts

    I cycled through the inputs on my DAC and it suddenly started working. My DAC states mqa source and the Blue sound app says that it's connected to smsl external DAC. I'm not sure why it works now, but I'm not complaining (anymore). It seems like getting the devices to talk is obviously more complicated than connecting them with a cord. I recommend just playing around and maybe they'll start to talk.

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