Bluetooth headphone connection problems (Sony WH1000-XM3)

Answered

Neil Ingle

• January 02, 2022 17:54

Hi, I've only recently tried to conect my Powernode 2i to bluetooth headphones - and unfortunately am unable to do so.  I've tried lots of things (and I know there are other 'answered' posts in this area).  The 2i does not pickup my headphones.  It will however identify my Pulse Flex 2i, which is of course not useful, as I can play music directly from there.

Is there anything I can try?  One thing I notice is that after tinkering around, I then lose the bluetooth option altogether (I often stream Bandcamp to the 2i via bluetooth) and sometimes have to reboot the device.

Your help is much appreciated!
 
    Neil.

ps1: I'm a software developer, so am able to take on board a bit of tech-savvy things to try.
ps2: I mentioned Bandcamp, great service, hint hint!  Please support this and Soundcloud ;-)

1

• Official comment

  

  Tony W.

  Product Support Manager

  • January 03, 2022 14:59

  SONY Headphones use a different Bluetooth protocol for Hi-Res, LDAC, rather than AptX. This is not supported by BluOS at this time. Your feedback has been passed along for future consideration.
• 

  Neil Ingle

  • January 03, 2022 17:21

  Thank you Tony.  It appears that I can change the bluetooth codec for my headphones to AptX, but I've not got the hang of keeping that setting, and definitely the headphones prefer LDAC (and that's what they default to).  In any case though, these are very popular headphones, and I'm guessing more so for user Bluesound users (i.e. not cheapo headphones but not state-of-the-art audiophile either).  So, I'm sure you'd agree that you should support them.

  I would like to be informed more by Bluesound about issues - a few years ago, I contributed to the ongoing posts about lack of support for Amazon Music (beyond simply being able to play music).  More recently, I have contributed towards posts requesting support for BandCamp and Soundcloud streaming. 
  
  It does seem that these questions and requests go unanswered, but I am more than happy to be correct (and to apologise) if I am not looking in the right place.  I'm a software developer, and I know that it's so important that we keep our customers in the loop about our product with timelines, roadmap etc.
  
  Kind Regards, Neil.

   

  0
• 

  Petr Tolaš

  • June 23, 2022 20:08

  Hello,I have same request as Neil,please add to Node 3 support of LDAC for Bluetooth pairing of Sony WH-1000 XM3.Thanks.

  1
• 

  Tomasz

  • September 29, 2022 23:24

  +1 for LDAC support in Node

  0

Please sign in to leave a comment.