Node responding to infrared commands without programming

Answered
jon b

Hi, 

I was having problems with my node apparently deciding to start playing preset radio stations on its own. However it turned out to be that it responds to IR commands that are the same as those for a media pc / htpc.

The IR commands for several PC command sequences eg altkey plus a number, winkey plus a number, ctrl-alt plus a number, all trigger the node to play any presets assigned to those numbers.

This happens even if all the IR codes are cleared using the bluesound app (android).

Is there anyway to stop this? I use my PC to watch movies with a windows media remote (actually a programmed harmony) and whenever these buttons get pressed the node starts playing a preset. 

Will I just have to have no presets on the node? Any other solution? Really happy with it other than this issue!

Thanks

Jon

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Comments

6 comments

Date Votes
  • Official comment
    Bjørn Ulvik
    Hi-Res

    If you are not using the Windows application, it's not expected behaviour :-)
    Make sure "BluOS Remote" is toggled "Off" (Settings - Player - IR Remote".

  • Bjørn Ulvik
    Hi-Res

    Probably expected behaviour.

    In BluOS Controller; Help - Shortcuts

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  • jon b

    Thanks, but I cannot find that help article, merely references to it on the web. By bluOS controller, do you mean the windows application? I am not using that or even have it installed.

    If the above shortcuts actually are keyboard shortcuts within the app, it would lead to chaos - Winkey+number keys for example are windows OS shortcuts for running applications on the taskbar.

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  • jon b
    • Edited

    Thanks Bjørn, that does stop the main problem, but i do use the IR remote to play/pause, skip tracks etc so it would be nice if I could still do this. Maybe I'll just have to use my phone on its own.

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  • Tony W.
    Product Support Manager

    You can still do that... here's how; https://support.bluos.net/hc/en-us/articles/360039214453

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  • jon b
    • Edited

    Thanks Tony. My problems is that if I enable IR receiving on the node at all, it responds to commands that I have not taught it, when I am using other AV components. Even if I delete all learned commands, there are still multiple IR commands for windows media centre (that I use for watching movies) that start the node playing preset radio stations.

    I've got around this problem now by changing all the IR commands that my windows media system uses, to different ones that don't seem to clash with the node. A bit annoying having to do this though.

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