MACOS MONTEREY LOCAL SHARING ISSUES?

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2 comments

  • Official comment
    Tony W.
    Product Support Manager

    Upgrading your MacBook would not affect BluOS in any way as BluOS is independently run on the Players themselves...

    1) The files were copied on the Mac, likely by a drag and drop and merge in the Finder interface of your Mac

    2) Not sure why a factory reset was performed but the green LED indicates your Players are not connecting to the network - please see www.bluesound.com/setup - sounds like you entered the password wrong though

    3) If your MacBook is off, BluOS cannot read files that are stored on the MacBook - this is why you couldn't see the files. Likely a reindex happened when the MacBook was off then a reindex when the MacBook was turned on

    4) Your player was not connected to the network properly (see point 2)

    The only change was not that Monteray was installed - you mentioned you factory reset your player - that was the cause of the issues you saw... if however, you are still having problems with your macOS Share - please select Help, SendSupport Request in the App so we may take a closer look - or - contact Apple Support to see what changed in Monteray regarding SMB file sharing.

  • Jos de Waard

    Managed to get the Player working by using the wizard until it started looping in the UPGRADE fase. I left this running and finished the job by using the Player update function from URL 10.1.2.3  This did the job.

    Fyi, the MAC is never switched off during playing music. Tried power off and on as suggested, no results with the issue of local shares. Sadly enough the share problem is reproducable. I will log a support ticket.

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