Upgrade leaves Bluesound player unusable

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3 comments

  • Official comment
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    Tony W. - Product Support Manager

    Hi David - I have escalated your issue to our Support Crew - They Will be in Touch

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    Sascha R.

    Since the update yesterday my players keep quitting after a while and are not to be found in my WLAN anymore. Need to be unplugged before they can be used again, and after a while they quit playing again. This is so annoying, it MUST be fixed. I got two PULSE Flex 2i.

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    Tony W. - Product Support Manager

    Hi Sascha

    Sounds like your network router cache has some bad entries - this happens from time to time. Reboot your router, wait 5 minutes, reboot your players wait 5 minutes and then you should be good. If problems persist after that, please e-mail support@bluesound.com so we may troubleshoot further.

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