Upgrade leaves Bluesound player unusable

David Zarling

Was prompted on Bluesound Android app to download updated software. Upon selecting yes, my Bluesound player has a steady ready light, is unusable, and the app cannot find the player. Please advise.

0

Comments

3 comments

Date Votes
  • Official comment
    Tony W.
    Product Support Manager

    Hi David - I have escalated your issue to our Support Crew - They Will be in Touch

  • Sascha R.

    Since the update yesterday my players keep quitting after a while and are not to be found in my WLAN anymore. Need to be unplugged before they can be used again, and after a while they quit playing again. This is so annoying, it MUST be fixed. I got two PULSE Flex 2i.

    0
  • Tony W.
    Product Support Manager

    Hi Sascha

    Sounds like your network router cache has some bad entries - this happens from time to time. Reboot your router, wait 5 minutes, reboot your players wait 5 minutes and then you should be good. If problems persist after that, please e-mail support@bluesound.com so we may troubleshoot further.

    0

Please sign in to leave a comment.

Didn't find what you were looking for?

New post