Error during installation

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  • Official comment
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    Tony W. - Product Support Manager

    Sound like you are set up but your phone or tablet did not reconnect to the network. Please kill the app, check your phone or tablet settings, then relaunch the App.

    Check out www.bluesound.com/setup for more details

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    Maarten

    Hi Tony,

    Thanks for the quick response, but already checked & did that. Also restarted my Andriod device, same issue. If anyone else had a similar issue with a resolvement, happy to know..

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    Maarten

    @Tony, checked the setup page, but even when i connect the Soundbar+ wired to the Router, BluOS app is not able to find the Soundbar+.

    Sure i am connected on the same Wifi point, tried through Andriod & Mac OS and tried connection through http://10.1.2.3/. Pretty lost at this point. 

    I can connect with Spotify through Bluetooth connection and play music.

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    Maarten

    RESOLVED

    Found out that the problem was my Router, which is the standard Modem/Router from my Internet Provider. Had a backup Router, installed & connected this one, setup was smooth afterwards (had to do a hard factory reset again of the Soundbar & Sub).

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