Residual voltage of 94V AC between Earth and any RCA ground connector of my Vault 2

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    Tony W. - Product Support Manager

    This is not normal!

    Please work with your dealer to confirm you do not have an issue with your VAULT. 

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    Gustavo Lopez Anton

    Tony, thanks for your answer.

    The problem is that I bought it 3 years ago, through Amazon...

    I have contacted the seller through Amazon, but I'd really appreciate to know whether there were anything else I can do in the meanwhile and before having to pay for a repair.

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    Tony W. - Product Support Manager

    Your VAULT has a floating ground and doesn't have the provision to connect the signal ground or other chassis grounds.

    It is probably best to contact your DAC or Amplifier manufacturer's support directly to find out how to connect a dedicated ground to your amplifier.

    You can also try an isolated AC powerbar equipped with a varistor.

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