BluOS cannot locate new BlueSound Node

Answered

David Wilson

• November 26, 2021 00:58

I just installed my BlueSound Node - the first on my BluOS.  I was going through the set up, but after naming my Node, I received an error message.  It suggested I do a "retry", which I did.  Now my Android app says it cannot locate my Node.  When I look at the troubleshooting, it refers to the Home icon to get to the Player Drawer.  But there is no Home icon on my Android app screen.  How do I set up my new Node?

0

• Official comment

  

  Tony W.

  Product Support Manager

  • November 26, 2021 13:15

  Hi David

  Please check out here; Getting Started

  Any issues you are having, reach out to our Support Crew by;

  • emailing us at support@bluesound.com
  • Selecting Help, Send Support Request in the App
  • call us at the toll free number in the Quick Start Guide

   

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