BluOS firmware 3.16.1 and Roon

Answered

R.B.

• November 25, 2021 22:23
• Edited

After updating NAD M10 firmware today, Roon no longer reports signal as lossless. It's now "Enhanced" and "Amplifier" appears in the signal path. Something I don't remember to have ever seen in the signal path. 

Care to shed some light on this change?

Many thanks.

1

• Official comment

  

  Tony W.

  Product Support Manager

  • November 26, 2021 14:08

  Hi R.B.

  Just keeping up to date on the latest compliance requirements and platform updates by ROON Labs. This should not affect the audio performance in any way. They will be happy to explain in detail why this change was requested.
• 

  Suparn Kumar Singh

  • November 28, 2021 09:32

  Can you please let me know from where can I download the previous firmware and steps to upload it on my BluSound Powernode device?

  I am not happy with the new firmware upgrade which actually seems like a downgrade considering the issues with HDMI Arc input switching and lags etc..

  0
• 

  Tony W.

  Product Support Manager

  • November 29, 2021 14:33

  Hi Suparn

  Please select Help, Send Support Request in the App so our Support Crew can help resolve any issues you are encountering. HDMI lag is usually resolved be removing and reconnecting all cables, then a full power cycle of all equipment.

  -1
• 

  R.B.

  • March 15, 2022 17:46

  Hi Tony, 

  Roon said this change was not requested and have informed both yourselves and NAD that the "Analog Amplifier" in their signal path should now show and they have not changed anything in their software or requirements to warrant this additional step displayed. 

  Looking forward to your comments. 

  1
• 

  R.B.

  • April 08, 2023 10:29

  Hi Tony,

  Been a while and wonder why this has still not changed?

  Roon are saying this up to you guys to sort out.

  Cheers.

  1
• 

  Playa OTDS

  • April 18, 2023 07:43

  Hi Tony,

  I have the same problem. I have a m33. It says that the amplifier is "Enhanced". Roon said they reached out to you guys. Have you been picking this up already? See https://community.roonlabs.com/t/signal-path-changed-for-nad-m33-after-bluos-3-16-1/178398

  Hi all,

  We’ve confirmed with NAD that nothing has changed with the audio processing on the device. We’re reaching out to them in order to have them change the “Analog Amplifier” element to appear as “lossless”.

  -John

  1
• 

  R.B.

  • May 06, 2023 13:05

  Any support staff care to comment. Please?

  1
• 

  Gary Ford

  • November 07, 2023 20:20

  Still a problem. No update ?

  0
• 

  Christopher Odd

  • December 26, 2023 13:35

  I noticed this has come back after the recent firmware update. Any chance we could get an updated comment from the team on whether or not this is something in the pipeline to be corrected?

  0

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