Drop outs on all services after update 3.16.1

Completed

Paul Francis

• November 25, 2021 13:48

As per title, did all the usual troubleshooting, reset router and remove power from the node then reconnect node.

None of the steps solves the dropouts, so the update has caused this.

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  Sascha R.

  • December 02, 2021 22:44

  Good to know. I'm dying without my music.... 

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  Tony W.

  Product Support Manager

  • December 06, 2021 14:03
  • Edited

  Thank you for your continued patience. Look for an update to BluOS 3.16.2 in the next 24-72 hours. Please upgrade to this version and disable Audio Clock Trim in the NODE N130 audio settings.

  If problems persist, please select Help, Send Support Request for assistance but we are confident this should resolve the issue.

  Thank you for your patience and we aplogise for the inconvenience.

   

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  Greg Pugh

  • December 06, 2021 20:06

  Tony,

  Just forced an update and disabled audio clock trim. Haven't had much time to test due to work calls today, but so far so good. Thanks to you and the team for quick attention to this.

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  J anthony caldwell

  • December 07, 2021 01:50

  I did the same earlier this afternoon. The update seems to have solved the problem. 
  thanks. Now about that usb issue…

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  BM

  • December 13, 2021 13:14

  Update 3.16.2 active…..audio clock trim disabled…..problem is now solved,

  my topping d90se external dac works again without drops outs and sounds marvellous!

  thanks bluesound team 

   

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