TuneIn favorites randomly change - proposed solution doesn't work

Answered

Gerwin Stam

• November 23, 2021 10:17

Hi! I currently own a Bluesound Node 2 and a Powernode 2. I have a problem with the TuneIn favorite radio stations. The ones you save as a favorite get removed over time and random radio stations pop up. So I searched the forum and applied this fix:

https://support1.bluesound.com/hc/en-us/articles/203993688

Unfortunately the problem still is present. I also noticed my personal TuneIn account has been overwritten by an account named 'control999hc'. Do you have any other tips / solution to this? Thanks for your reply!

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• Official comment

  

  Tony W.

  Product Support Manager

  • November 23, 2021 12:21

  HI Gerwin

  Please select Help, Send Support Request in the App and our SUpport Crew can provide 1:1 Support to further assist
• 

  Barbera Doude van Troostwijk-Boskamp

  • June 15, 2022 14:14

  
  Since a repair on my Node 2 I have the same problem. It seems like someone under my account is changing the channels. What can I do?

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  Tony W.

  Product Support Manager

  • June 15, 2022 14:57

  Hi Barbera - if the above Help Centre Article (https://support1.bluesound.com/hc/en-us/articles/203993688) does not work, please select Help, Send Support Request in the App so we can take a closer look.

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