couldn't load settings

robert t stockfisch

The BluOS app on my Ipbhone  when I press settings  registers "couldn't load settings". It was setup about  a year and a half ago and worked well initially then stopped working though nothing was changed to my knowledge. I followed the instructions on your posting, disconnecting the  power, making an ethernet connection to the router and powering on with blue  indicator, but still got  couldn't load settings. Thanks  for your help. This is for the Node 2i

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Comments

10 comments

Date Votes
  • Official comment
    Seppi Evans
    Hi-Res

    Hi Robert, start with power cycling your Router and once it’s back up then power cycle your Node again. You may also have to close all the apps on your iPhone and restart it.

  • Timon Van Helden

    I had the exact same problem. Couldn't find the player and no player popped up after restarting. So I have to add a new player. Now I'm not getting past the 'change WiFi to the hotspot' screen. Did make my phone forget the first Node Network, restarted again... restarterd my phone.. nothing... Changed WiFi - network (i have several).. no luck and worse.. no music!

    Very frustrating 

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  • Alain DW
    Lossless

    Did you, as suggested by Seppi, reboot the router and follow the rest of the procedure?

    If that did not work, connecting the device directly to the router with an ethernet cable should help setting up the configuration. 

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  • Timon Van Helden

    I did reset the whole lot.. router, Node, iPhone...

    Tried connecting to the router aswell.

     

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  • Alain DW
    Lossless

    Best send an email with details about your setup to support (blue button on the lower right on this page).

    1
  • Rays Jazz

    I'm got this issue as well now. Just playing some music and it stopped. Can't see anything, couldn't load settings, message. Tried powering off and on as above but nothing. The blue light is on.

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  • Tony W.
    Product Support Manager

    HI Ray

    If your music stops and you cannot see settings in the App, your network router is having an issue. Please check your Internet Router.

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  • Rays Jazz

    Nothing wrong with the router, it is working fine. Would the blue light be on if the router was playing up?

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  • Rays Jazz

    OK, powering off the iPad seems to have fixed it. Never happened before.

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  • Rays Jazz

    The issue is back again, getting a bit tiresome, having to do this every few days.

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