Pulse Sub drop out

jim garber

• November 19, 2021 20:06

My Pulse Sub keeps dropping out. I have to unplug the power and replug it back in to get it to come back on.   It's a wired ethernet setup, not Wi-Fi. it's linked to an existing Blue OS player also set up wired. The Blue OS player doesn't drop out.  Music source is a Roon Nucleus+.  Network is an Eero

Any suggestion to fix this?

Thanks

0

• Official comment

  

  Seppi Evans

  Hi-Res

  • November 20, 2021 09:22

  Best to log a support call so Bluesound can see the logs.

   

  Whilst wired, do you connect back to your router or an Eero node? If an Eero node try temporarily connecting your Bluesound devices to your router.
• 

  jim garber

  • November 20, 2021 17:43

  Thanks! Im wired directly to the router, not a node

  I'll contact support

  0

Please sign in to leave a comment.