Pulse + IR Learning with new (2021) Sony tv remote

Eric

• November 02, 2021 19:30

I have tried IR learning with a new Sony (2021 Model X90J) tv remote and it will not recognize the volume =+,- or mute functions.

Any suggestions.

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• Official comment

  

  Seppi Evans

  Hi-Res

  • November 02, 2021 20:28
  • Edited

  Don’t think the remote on the X90J series use IR, if yours has voice control on the remote then it’s probably using Bluetooth but worth checking with Sony.

  Some new TV come with a traditional IR remote in addition to a “fancy” one.
• 

  Eric

  • November 02, 2021 21:01

  I had a feeling that was the case, but it programmed to my AT&T Uverse console, so I figured I might have been able to use it with the Pulse+ soundbar.  Maybe one day there will be a work around for this.

  Thank you for the reply.

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• 

  Tony W.

  Product Support Manager

  • November 02, 2021 21:12
  • Edited

  Check your SONY TV Documentation on how to enable it to emulate IR commands and enable a SOUNDBAR as the audio source (Phillips will work if we are not listed in their menu). Then go ahead and try programming again.

  OR - just use the HDMI connection to your SOUNDBAR+ and ensure CEC is enabled on your SONY TV.

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  Thomas Nies

  • November 18, 2021 09:40

  I just purchased the same Sony TV, and was told by Sony that the only way the TV remote will operate sounders etc is through ARC HDMI.

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