Album cover NAD C700 randomly not displaying
Answered
Hi everyone,
I have recently bought a NAD C700. I have a problem with the album cover. Sometimes, the album name and cover are not displaying on the LCD screen. I only have the name of the Streaming Service (i'm using Deezer HIFI).
When the problem occured, there is only the name of the source displaying (see attachement)
To resolve the problem, I need to reboot the NAD or change the source 2 or 3 times and idk why but the cover is back!
In the parameters, all blu os source are configured to display Album and text (see attachement).
Is there a solution for having album cover all the time?
Thanks
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Official comment
Hm! This I have not heard of. The next time this happens, please send a diagnostics log to our support team via Help > Send Support Request in the BluOS app (log is automatically attached) and include the album/track name and service this happened on so they may investigate more closely
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