Connection problem with my "node2"

Answered

bras christophe

• October 29, 2021 08:44

Hello,

Below a translation from French by google translation

I listen to my music with a node2 using Qobuz streaming services that I control from my computer running windows 10. The node is connected to the network via ethernet. For a few weeks, when I launched the Bluos application, only the "settings" and "help" menus appeared on the screen. I am obliged to restart the node ("HELP/DIAGNOSTIC/REBOOT"). The full menu finally appears.

But the "qobuz" menu is not active (nor is the "radioparadise" menu for that matter). To listen to my music, I am obliged to go to the "my playlists" menu. Thank you for your help.

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• Official comment

  

  Tony W.

  Product Support Manager

  • October 29, 2021 11:56

  Please reboot your network router.

  Wait 5 minutes, then restart your Bluesound Player. If problems return, please e-mail us at support@bluesound.com so we can help troubleshoot what is blocking network traffic in your home environment.
• 

  bras christophe

  • October 29, 2021 14:01

  Thank you for your help. Every night, I turn off my network router and turn it back on in the morning. Despite this, the problem comes up every time.

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