Sudden Volume Increase in Node 2i
Answered
I have owned my two Bluesound units for over 3 years, and they are connected to separate audio systems via Digital Coax. About 2 nights ago, the system where I listen to low-volume ambient sounds throughout the night suddenly were MUCH louder. Too loud to sleep and my stereo pre-amp is already at a very low volume setting. Was this caused by the recent firmware/software update for the devices?
The only workaround was to switch to analog connections (using the Bluesound DAC) and adjusting audio settings in Bluesound to attenuate the volume to an acceptable level. I tried to make the change from "Output level fixed" to adjustable Volume using the Bluesound App, while still connected via Digital Coax. However, I got no sound from my system.
Was this volume change caused by the recent firmware/software update for the devices?
Does the Digital Coax connection require the "Output level fixed" as the only functional volume setting?
Thanks,
Robert
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Official comment
If you are using an external DAC with independent volume control, FIXED output is probably preferred.
As for the volume jump, whenever we encounter this issue it is quite often endpoint source related such as Spotify or AirPlay and the volume on the originating source was adjusted.
Help, Send Support Request in the App would help our Support Crew verify this.
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I listen to my ambient music directly from Tidal via the Bluesound app. I may experiment with playing it through Roon instead. However, when I first experienced this leap in volume, I listened to both the Tidal stream through the Bluesound app and through Roon. I will have to confirm whether the Roon volume has changed.
I will send a support request via the app, after I've compared the Tidal direct vs. Roon streams.
Thanks,
Robert
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