Node audio distortions proportional to bluos volume

Answered

Harikrishnan Nair

• October 14, 2021 04:25

Hi got my new node few days ago. Love it but for some distortions in bass and midrange. I have all my equipment connected to the same outlet via a Furman power conditioner. I have node connected to an Onkyo tx nr727 and Klipsch rf 52 speakers. Tried replacing the Furman with a standard power strip and didn't notice any difference. Now, when the output level fixed option is selected, I hear more noise than music. So now keeping the volume very low on node and using the amplifier volume, gets rid of most of the distortions. But it still is noticeable on some tracks that are heavy on bass. Again, turning on the subwoofer setting(guess this is for the wireless sub) gets rid of some more distortions, but that obviously is no way to listen to music.

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• Official comment

  

  Tony W.

  Product Support Manager

  • October 14, 2021 13:28

  If replacing your connector cables does not resolve the issue, please select Help, Send Support Request in the App so our Support Crew may provide 1:1 troubleshooting for you. In your Brief Description field also report if the problem happens across both Analogue (RCA) and Digital or only in Digital. Also, indicate the type of digital connection being used (COAX or TOSLink).
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  Harikrishnan Nair

  • October 14, 2021 22:21

  Changing the cables had marginal improvements. Still have a lot of distortions at high volumes from the node.
  I am using RCA between node and amp. Haven't tried digital out yet. Submitted the support request.

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  Harikrishnan Nair

  • October 14, 2021 22:21

  Thanks Tony.

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  Harikrishnan Nair

  • October 16, 2021 01:09

  Thank you for that tip Seppi. I was able to localize the problem to a specific audio input on my receiver. Switching to another solved the problem.

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