Vault 2i suddenly rips all CDs as "Unknown CD"

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    Sam R.

    Edit: we've gotten a number of similar reports for BluOS-enabled CD rippers (VAULT series, M50.2, etc). At this time, it looks like the servers used to look up the metadata for CDs are currently facing some issues. We are working with our partners into this and will keep you posted with updates on this thread. 

    Edit 2: it appears that the outage has been resolved and the server should be back up. CD ripping should now grab the metadata as usual. Thank you all for your patience in this matter

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    Seppi Evans

    You may want to try power cycling the router.

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    Dennis Gibbs

    I just tried power cycling the router, but still have the problem.  I am going to send a report to the email address above.

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    Sam R.

    Please see my updated answer above

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