App won't stop auto-playing the same song

Answered

Chris Horner

• October 02, 2021 19:23

No matter what I listen to (and this is with qobuz and tidal controlled via the bluesound app) the app ALWAYS follows it up with the same Depeche Mode song. If I open a playlist and choose track 3, instead of track 4 coming on next, the app plays that darn Depeche Mode song. If I play a whole album, any album, the app immediately follows it up with that same Depeche Mode song. It's driving me nuts. I can't make it stop. I'm assuming that it's just choosing the "most played" song and since it won't stop playing that song, it just becomes more and more "most played" every time it happens. How can I stop this, please help!!

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• Official comment

  

  Tony W.

  Product Support Manager

  • October 04, 2021 12:58

  Hi Chris - here is a full primer of how the Playe Queue works; https://support.bluos.net/hc/en-us/articles/360000204487

   
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  Chris Horner

  • October 03, 2021 18:17

  So based on your suggestion, I was able to delete the whole queue. That is a bug help.

  However it still will not just play through a playlist if I I don't specifically hit the "play all" button and then hit "next" a bunch of times to skip all the way to the track I want. I can't just open a playlist and choose track 8 and expect the app to follow it up with track 9, which seems pretty silly. What seems to happen now is that it just stops playing when a song ends, and I have to manually click track 9 and keep repeating this process every time a song ends. Does everyone have this same issue?

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  Em Jo

  • October 10, 2023 18:42

  Yup. In fact the BluOS Bluesound app (Android, up-to-date) plays the SAME, SINGLE song over and over and over...within its Amazon Music section, when I click on anything: Playlists, Prime Stations, Charts, Recommended, etc. Yup, the same, single song, played on repeat. Clicking on the next arrow also plays that song again.

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