Bluesound Node 2i - USB Drive Suddently Not Indexing

Nicholas Maddigan

• October 02, 2021 10:44

Hi,

I've been using the same USB drive for the past year I've owned my node and have never had any issues. Recently I removed the drive to add more songs to it. When I reconneted it, the USB drive never appears in the app. I tried to rebuild the index and it says it's starting indexing hits 1 file and stops and the drive never shows up. If I connect a different USB drive it starts indexing and working normally. I also tried deleting all the new folders and files I put on the drive but it still fails. What could be on the drive preventing indexing?

Thanks

0

• Official comment

  

  Bjørn Ulvik

  Hi-Res

  • October 02, 2021 11:05

  ....I also tried deleting all the new folders and files I put on the drive but it still fails
  
  
  After deleting, empty recycle bin
• 

  Seppi Evans

  Hi-Res

  • October 02, 2021 11:21

  If the above advise does not help, try power cycling the Node.

  Still no joy... then plug the USB drive back into a computer, format it and add just a few track to test again. Warning when you format the drive everything on it will be deleted.

   

  0
• 

  Nicholas Maddigan

  • October 02, 2021 12:07

  I tried emptying the recycle bin, doing the diagnostic reboot and then cycling power, none worked. Last step will be to format it which I want to avoid. I miss CDs..

  0
• 

  Tony W.

  Product Support Manager

  • October 04, 2021 12:40

  It may be too late to rescue your music but in the future, it may be a good idea to have a more permanent solution; https://support.bluos.net/hc/en-us/articles/360000465747

  A USB Drive plugged into the back of your node is quick access to music but note a permanent solution

  0

Please sign in to leave a comment.