A reboot is required for Airplay2

Answered

Michael

• October 01, 2021 04:45

Starting from several months ago, my Node 2i (old version) starts to unable to accept airplay (version 2) from my iOS/Mac devices.

I am always getting "unable to connect to xxx" when trying to airplay to the node 2i. The only way to fix this issue is to unplug the power and reboot it. I don't think this is a network issue, because the WIFI router is just besides the node 2i and my Sonos works perfectly every time when I try to airplay to it.

Any thoughts? Thanks.

1

• Official comment

  

  Tony W.

  Product Support Manager

  • October 01, 2021 13:07

  Hi Michael

  It is a network issue as it is likely your network router address table has been corrupted. In fact, the constant rebooting of your NODE is probably aggravating it. This is an easy fix though. Reboot your router, wait 5 minutes then reboot your players. In fact, you should get in the habit of rebooting your router once a month to prevent this from happening (like clearing network browser cache).

  If problems persist, Help, Send Support Request in the App.
• 

  Michael

  • October 02, 2021 07:06
  • Edited

  Thanks for the reply, however, this does not explain why the other Airplay capable devices (for example, Sonos, Apple TV) works perfect in the same room, with the same router. Why only node 2i suffer this issue.

  And I am having 2 node 2i in the same room, both of them are now suffering exactly the same issue: reboot to make airplay work.

  Thoughts? Thanks.

  0
• 

  Seppi Evans

  Hi-Res

  • October 02, 2021 08:21

  Instead of powering off your Node have you tried power cycling your Router?

  0
• 

  Michael

  • October 03, 2021 05:57

  Yes, router has been restarted too, but still no help.

  0
• 

  Seppi Evans

  Hi-Res

  • October 03, 2021 08:12

  Have a read at this Apple support document regarding router settings… just in case something needs tweaking.

  https://support.apple.com/en-gb/HT202068

  Presume as your Router is next to your Node is connect by Ethernet cable rather than WiFi.

  You may also want to try adding your Node into HomeKit on an iOS device. 

  0
• 

  Nie wieder Bluesound

  • October 03, 2021 10:30

  I also have these issues with AirPlay. For me it's Pulse 2i, Flex 2i and Soundbar +. Only a restart of the bluesound equipment helps. And thanks Seppi for the tips, but Bluesound itself advises against many of these settings. Other devices do not have the same problems on my network with AirPlay.

  0
• 

  Tony W.

  Product Support Manager

  • October 04, 2021 12:48

  but Bluesound itself advises against many of these settings.

  Not sure where you got that impression... if you are talking about Band Steering or Dual Bands.. that is only for Gen2 products which do not support 5Ghz and also do not support AirPlay.

  All that being said, in the official comment;

  If problems persist, Help, Send Support Request in the App. 

  0

Please sign in to leave a comment.