2 Flex Stereo Pair w/ PC
Answered
Hi, I am trying to set up 2 Pulse Flex units as my computer stero pair. I connect each Flex to the PC motherboard through a couple of Analog Input 3.5mm audio cables.
I have an Asus Rog Strix X570-F motherboard. Given the available audio port configuration and the options on the Realtek Audio Control Software, I connected the R/H Flex to the Front Speaker Out (Lime connector) and the L/H Flex to the Rear Speaker Out (Black connector).
If I configure the Audio Software to stereo, I can listen to both left and right channels sound testing only on the R/H Flex.
If I configure the Audio Software to quadrifonic, I can listen to both front left and right channels sound testing on the R/H Flex and both rear left and right channels sound testing on the L/H Flex.
But when using YouTube, iTunes, VLC or any other sound source, only the R/H Flex produces sound. The L/H Flex is quiet.
Is this because I should be connecting one Flex with Analog and the other Flex with Optical In?
Thank you very much for your help and guidance.
Regards,
JM
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Official comment
Hi Jorge
You only need to connect one player to your computer via analogue and set up a Stereo Pair as a fixed group. Here's how; https://support.bluos.net/hc/en-us/articles/360000220107
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Hi Tony,
Thanks for your prompt reply and info. Indeed it is, I've done it and it works.
I'm used to config stereo pairs on these same Flex and on both my Mini, but I was mislead by another post from some years ago, where it is mentioned that each speaker is connected with a cable.
Anyway, it's exactly as you wrote and it is working. Thanks so much!
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Hi Tony
I contact you again because, although I managed to connect my player to my PC and use a Stereo Pair, I am experiencing many problems.
I am now using an optical cable and have set up the Stereo Pair as a fixed group. But the problem is that the fixed group is very unstable. Sometimes I can hear the pairing failing and it often dissapears. Sometimes the player with the optical connection starts flashing green (without stoping); sometimes it just desappears from the Player Drawer. Either way, the Stereo Pair is lost and I have to start all over again.
Another problem, an old one and eventually related, is that, although I have a strong WiFi powerline adapter just a mere 1,5 meter away from both these Flex players, the players often connect to my main router WiFi located in a different room (the SSID of the WiFi is the same and synchronized, but still there are two sources).
Can you help me with this? Should I start a new support ticket?
Thanks so much!
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Help, Send Support Request in the App
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Hi Tony, sorry for disturbing you again. I sent the support request 3 days ago and so far I have no feedback. After submiting the request, the app refers a 15 min automatic confirmation, which I haven't received so far.
Is this normal?
Thanks and regards
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We have no record of that request - sorry - that's okay though as I have escalated this for you.
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Thanks again for your help. But this is strange. I sent two requests 3 days ago. I sent another one right now. After sending, I get the following message (in portuguese):
Obrigado por ter enviado o seu Pedido de Ajuda e o Ficheiro de Historial do Leitor. Deverá receber um e-mail de confirmação da Equipa de Suporte da Bluesound no endereço de e-mail que providenciou.
Se não receber esta confirmação nos próximos 15 minutos ou se desejar ver as Questões Mais Frequentes, por favor visite a nossa Base de Dados On-line em https://support.bluos.net e clique no Suporte widget em baixo do lado direito.
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Our apologies Jorge - we will be in touch
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