Vault 2 will stop playing after a few songs

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11 comments

  • Thomas Nies

    I should add that I also have a Pulseflex 2 wireless speaker that does not have this issue at all, regardless of the music source.

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  • Sam R.

    ^Now that's interesting. Definitely recreate the problem on the VAULT and send the support request as per Seppi's instruction.

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  • Thomas Nies

    I am using the digital coax out. My receiver has one optical, one coax input, and the TV sound is output via the optical input of the receiver.

     

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  • Thomas Nies

    Actually, my receiver has two optical inputs. I used the coax as I only had one optical cable. I had used my setup before and had no issues.

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  • Thomas Nies

    Other than for testing is there any reason to think one method should work better? I assume your test is to find out if the coax cable is defective?

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  • Thomas Nies

    My receiver does have analogue inputs, but I thought digital would be preferable for sound quality

     

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  • Thomas Nies

    My analogue cables are junk, but I found another optical, and will try it. Thanks.

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  • Thomas Nies

    Ok, so after swapping the digital coax cable for an optical one, I have gotten through an album and most of another. In the past I hadn't progressed beyond about 20 minutes of one album before the drop-outs began.

    I am cautiously optimistic your suggestion worked! I do have to add my Pulseflex wifi speaker grouped in, as that had been an issue in the past (but may be related to the current solution). If that passes, I believe I have solved the dilemma.

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  • Tony W.
    Product Support Manager

    If the audio dropouts return AFTER you grouped, your PULSE FLEX does not have enough wireless signal strength and is the root of your problem. Please check out www.bluesound.com/network101 for tips to improve wireless performance...

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  • Thomas Nies

    Just to mention, the Pulseflex does not drop out in this scenario - it is the Vault's output that still dropped.

    That said, I was satisfied the optical cable swap was successful for the Vault alone. I am in process of testing the grouped speakers to see if my issue is resolved.

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  • Thomas Nies

    I believe the dropouts are resolved. Thanks for the help!

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