Connection problem

Answered

Homesteadric

• September 08, 2021 11:37

Every few days my Node (Aug 2021 model) looses wifi connection. The blue light becomes a rapidly flashing green. When it is connected the signal is strong, with no drop outs on music and easy control from the app. I cure it by unplugging the mains supply and reconnecting. After just a few seconds the system functions perfectly with a solid blue light. Afew days later this happens again. Any suggestions?

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• Official comment

  

  Sam R.

  • September 08, 2021 15:09

  I would recommend reaching out to the support team via Help > Send Support Request in the app - and include your router details - so they may look into what is going on
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  Nina Miller

  • February 18, 2022 17:35

  Why are there no answers from support team on these threads??
  A ‘Discussion Board’ should show answers so we all benefit!!

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