No power in Powernode N150

Answered
jacobwod

I've been happy using my Powernode N150 together with a pair of small Dali Concept 1s, until today. When I moved the system and reconnected the power cable to a wall outlet I could clearly see a small "lightning" coming from the bottom of my Powernode and hear a small electric discharge. After that the Powernode does not come to life. 

The house has a modern power installation with all sockets being earthed and it has earth fault circuit breaker. No fuses went off in the electrical cabinet.

When I move the Powernode I can clearly hear "grains of sand" which would indicate and internal fuse has broken perhaps. What are my options? :(

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Comments

4 comments

Date Votes
  • Official comment
    Tony W.
    Product Support Manager

    HI Jacob

    I am so sorry to hear that - I have escalated your request to our Support Crew as they will be happy to provide options for you in your region.

  • jacobwod

    Thank you for quick action Tony, I've been contacted by the Support Crew and look forward to provide them with more detailed information!

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  • Paul Huxley

    Hi there, I have been using a Powernode N150 since 2015. This morning it didn't appear on the app and a restart - power off and then back on again - didn't sort it. On close inspection, none of the lights are illuminating and I have tried changing the power lead. I'm guessing this is an internal hardware fault. Is it something that can be fixed?? Thanks.

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  • Tony W.
    Product Support Manager

    Hi Paul

    Please e-mail our Support Crew at support@bluesound.com with details including your geographic location so we can look at options specific to your region.

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