No power in Powernode N150

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jacobwod

• July 28, 2021 06:21

I've been happy using my Powernode N150 together with a pair of small Dali Concept 1s, until today. When I moved the system and reconnected the power cable to a wall outlet I could clearly see a small "lightning" coming from the bottom of my Powernode and hear a small electric discharge. After that the Powernode does not come to life. 

The house has a modern power installation with all sockets being earthed and it has earth fault circuit breaker. No fuses went off in the electrical cabinet.

When I move the Powernode I can clearly hear "grains of sand" which would indicate and internal fuse has broken perhaps. What are my options? :(

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• Official comment

  

  Tony W. - Product Support Manager

  • July 28, 2021 12:32

  HI Jacob

  I am so sorry to hear that - I have escalated your request to our Support Crew as they will be happy to provide options for you in your region.

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  jacobwod

  • July 28, 2021 19:09

  Thank you for quick action Tony, I've been contacted by the Support Crew and look forward to provide them with more detailed information!

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